FAQ’s

We have TWO studios in Hong Kong, with more opening in the future. Click HERE to find your nearest studio.

Yes of course! Either call your local studio or complete an enquiry form and we will come back to you ASAP.

We understand the power of telling a story, and we’re passionate about using our skill, time and effort to tell yours. That’s why we call ourselves the ‘Pioneers of the storytelling image’. We believe our bespoke portraits are a unique piece of personal artwork, and pride ourselves on capturing a precious moment in your life that you’ll treasure forever.

Discover more about our packages

Our Venture Experience vouchers consist of;

• A bespoke photoshoot in your local studio with one of our highly skilled photographers
• Return visit for a private cinematic viewing of all your images
• Your chosen image with complimentary frame from your chosen package

A wide variety of additional frame options are available and your studio can discuss this with you in more detail.

Most of our vouchers are valid for three months from date of purchase. Sometimes when it is a discounted offer or a limited product the validity period may be shorter. We always detail this on the product page and it will be confirmed in your experience voucher.

As soon as you have purchased your voucher, your chosen studio will contact you to book in your photoshoot.

Unfortunately only one voucher can be used per photoshoot session, if you have a second then we definitely recommend it as an amazing gift for friends and family!

Our studios can accommodate 15-20 people and/or pets, so the more the merrier!

Here at Venture Studios we want to tell YOUR story, and the best way to do this is with your own personal items from home. Your Venture Experience includes a fire up call with your photographer who will ask questions all about you and your family’s likes, dislikes, hobbies, personality traits etc and advise you on the things to bring to personalize your photoshoot. Check out our gallery to see what previous customers have brought along with them.

If you have young children snacks are essential! Your little ones can get hungry very quickly from running around the studio so it’s best to have some of their favourite snacks on hand just in case. This also goes for your furry friends!

We usually allow 1 hour 15 mins per photoshoot, however this may be different for each studio. Always make sure to allow extra time either side of that for potential traffic and parking plus  your post photo session chat at the end.

We want to make sure your children are at their best during the photoshoot, so it’s best to book a time that is post-nap and meal times so that they’re full of energy for the photoshoot.

Please contact the studio you have booked with and ask to speak to your photographer, who will be able to answer any questions that you may have.

If it fits through the door you can bring it! In all of our years of business we have had horses, pigs, snakes… you name it and you can most likely bring it! However we do suggest you check with your local studio first to make sure it’s okay.

There are no restrictions on age, however under 18 year olds must be accompanied by an adult.

We only allow one voucher per family per year, and if purchasing a family photoshoot voucher, the whole family must attend the photoshoot at the same time.

We have a large range of frames available to suit all budgets, plus we offer financing options if required. View our full selection of frames.

Absolutely! Our studio’s have a variety of options to spread the cost of your purchase which the photographer will explain at the end of your photoshoot and at your viewing.

Yes we do. All options will be discussed with you at your cinematic viewing. If you would like to find out more, please contact your local studio.

Your voucher will include one handcrafted framed photograph dependent on the package you have purchased. Any digital images you would like to have can be purchased at your viewing appointment.

We have something for every budget, plus you can leave with your chosen image and frame included in your photoshoot package – there is no obligation to buy additional products.

Our UK based production team at Premier Image in Cheshire, have over 25 years’ experience of printing and hand framing personal moments. When you make an investment with us you are getting the absolute best in terms of quality from the experience, to the photography, to your final hand-finished products that use only the highest quality materials. A Venture frame is built to withstand the test of time and as such our prices reflect that.

Speak to your local studio about our payment options.

Yes – your framed gift or wall hanging Venture product is covered for damage under a three year warranty, if you have any issues with your product contact the studio you purchased it from and they will be able to advise or assist you. The product would normally be returned to the Venture production facility for repair or replacement, this will be advised on an individual basis. The guarantee is valid three years from when the product is completed.